FAQs

[vc_row css=”.vc_custom_1635602700466{margin-top: 50px !important;margin-bottom: 50px !important;}”][vc_column css=”.vc_custom_1635344256304{margin-top: 80px !important;}”][tt_in_title_shortcode title_type=”st_two” title=”FAQ’s” title_size=”50px”][vc_tta_tabs style=”modern” spacing=”15″ gap=”15″ alignment=”center” active_section=”1″ css_animation=”bounceInLeft” no_fill_content_area=”true”][vc_tta_section title=”Mosaic Poster” tab_id=”1635339772040-9590940f-8d94″][vc_toggle title=”Which sizes are available?” style=”round_outline” css_animation=”bounceInLeft” css=”.vc_custom_1663918763735{padding-top: 0px !important;padding-left: 390px !important;}”]Small (12X18 in) (A3)
Medium (18X24 in) (A2)
Large (24X36 in) (A1)
X-Large (36X48 in) (A0)[/vc_toggle][vc_toggle title=”How can I share the pictures?” style=”round_outline” css_animation=”bounceInLeft” css=”.vc_custom_1663918811438{padding-top: 0px !important;padding-left: 390px !important;}”]You can share on our WhatsApp number or share us via E-mail: info.raresquare@gmail.com[/vc_toggle][vc_toggle title=”Which type of picture should I provide for mosaic poster?” style=”round_outline” css_animation=”bounceInLeft” css=”.vc_custom_1663918819861{padding-top: 0px !important;padding-left: 390px !important;}”]You can send DSLR Shots, Random Shots, Selfies, Couple Pics, OLD Photos, etc. that may include your family, friends, partner, pets, or anyone whom you want to include into to mosaic poster with yourself.
Try to send fewer group photos because too many faces won’t be clearly visible in the mosaic poster.[/vc_toggle][vc_toggle title=”Do photos will be repetitive and cropped in the mosaic poster?” style=”round_outline” css_animation=”bounceInLeft” css=”.vc_custom_1663918829163{padding-top: 0px !important;padding-left: 390px !important;}”]Yes.

As we create a real mosaic effect without the image overlaying, so we need to adjust your images as per the color combination of the main picture. We have limited color options from all of your provided images. So, for that, sometimes we need to crop, adjust, resize, and repeat your images to set according to the main image color combination.[/vc_toggle][vc_toggle title=”How many photos are required?” style=”round_outline” css_animation=”bounceInLeft” css=”.vc_custom_1663918916130{padding-top: 0px !important;padding-left: 390px !important;}”]We do not restrict with any numbers of images, you can share as many as you can. Remember more the photos, the more beautiful will be the mosaic effect.

Our recommendation:

For small: 25-150*

For Medium: 35-200*

For Large: 50-250*

For X-Large: 80-350*

(*Above shows the recommended range of images but you can share unlimited, as many as you can.)[/vc_toggle][vc_toggle title=”What will be the material of the print?” style=”round_outline” css_animation=”bounceInLeft” css=”.vc_custom_1663918906701{padding-top: 0px !important;padding-left: 390px !important;}”]Posters are printed on premium photo paper with excellent color quality and detail.[/vc_toggle][vc_toggle title=”Do you accept returns?” style=”round_outline” css_animation=”bounceInLeft” css=”.vc_custom_1663918897445{padding-top: 0px !important;padding-left: 390px !important;}”]Sorry, since our products are made specifically for you, we will not be able to accept return as we will not have any further use of the product. In rare cases of damage during transit, we will send you a fresh piece at no cost.

Important note: For damage return, we will need an unboxing video as proof.[/vc_toggle][vc_toggle title=”Is Cash on Delivery (COD) available?” style=”round_outline” css_animation=”bounceInLeft” css=”.vc_custom_1663918874033{padding-top: 0px !important;padding-left: 390px !important;}”]Cash on Delivery (COD) is not available as it’s a personalized product.[/vc_toggle][vc_toggle title=”If I buy a soft copy then how would you send us?” style=”round_outline” css_animation=”bounceInLeft” css=”.vc_custom_1663918864571{padding-top: 0px !important;padding-left: 390px !important;}”]After payment, do share an order ID on WhatsApp or E-mail.
Within 2-3 days, we will share the sample on your Whatsapp number or E-mail.
After finalization, we will share the high-quality soft copy via e-mail or cloud services.[/vc_toggle][vc_toggle title=”What is soft copy and how can we print it?” style=”round_outline” css_animation=”bounceInLeft” css=”.vc_custom_1663918855642{padding-top: 0px !important;padding-left: 390px !important;}”]Soft copy is a High-resolution image of your poster. You can download that file and print it at any local printing shop, color lab, or photo studio. Once it is printed, you can frame it at a local frame shop. You can contact us for more information on how to print and frame.[/vc_toggle][vc_toggle title=”How much time does it take for receiving a product after placing an order?” style=”round_outline” css_animation=”bounceInLeft” css=”.vc_custom_1663918847842{padding-top: 0px !important;padding-left: 390px !important;}”]It takes around 2-3 business days to prepare the samples and it will be shared on your WhatsApp number.
For softcopy, the main file will be shared on your E-mail address after confirmation.
For the printed poster or frame, it will be shipped within 1-2 days after confirmation and it will take around 7-10 days for delivery depending on your pin code.[/vc_toggle][vc_toggle title=”Do you provide frames with posters?” style=”round_outline” css_animation=”bounceInLeft” css=”.vc_custom_1670916293951{padding-top: 0px !important;padding-left: 390px !important;}”]No, as of now we have not launched posters with frames but shortly we will launch with different frame sizes and packaging.[/vc_toggle][vc_toggle title=”Within how many days I can cancel my order?” style=”round_outline” css_animation=”bounceInLeft” css=”.vc_custom_1670916309245{padding-top: 0px !important;padding-left: 390px !important;}”]You can cancel the order within 3 days of your order placing date. You cannot cancel the order once the product is printed after your confirmation and ready to ship.[/vc_toggle][/vc_tta_section][vc_tta_section title=”Starmap” tab_id=”1635339772053-2c8b9b3b-8d17″][vc_toggle title=”How much time product will take to get delivered?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663918996224{padding-left: 390px !important;}”]It takes around 2-3 business days to prepare the samples and it will be shared on your WhatsApp number.
In the case of softcopy, after confirmation, the main file will be shared at your E-mail address.
In the case of a printed poster or frame, we will ship the product within 1-2 days after confirmation.
The parcel may take around 7-10 days for delivery depending on your pin code.[/vc_toggle][vc_toggle title=”Can I customize the background of my choice?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919005604{padding-left: 390px !important;}”]Yes, you can share your ideas on our contact details (Whatsapp or E-Mail) and we will be happy to design a customized poster for you.

Note: Extra charges may apply for personalized customization.[/vc_toggle][vc_toggle title=”Is Raresquare Studio’s STARMAP authentic?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919013183{padding-left: 390px !important;}”]Our STARMAP is authenticated under the DE430 ephemeris, which is produced by NASA’s Jet Propulsion Laboratory (JPL) in California. NASA uses this to guide their space missions to their intended destinations, so it is astonishingly accurate.[/vc_toggle][vc_toggle title=”Which sizes are available?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919020674{padding-left: 390px !important;}”]Small (12X18 in) (A3)
Medium (18X24 in) (A2)
Large (24X36 in) (A1)
X-Large (36X48 in) (A0)[/vc_toggle][vc_toggle title=”Do you accept returns?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919029266{padding-left: 390px !important;}”]Sorry, since our products are made specifically for you, we will not be able to accept returns as we will not have any further use of the product. In rare cases of damage during transit, we will send you a fresh piece at no cost.

Important note: For damage return, we will need an unboxing video as proof.[/vc_toggle][vc_toggle title=”What will be the material of the print?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919037474{padding-left: 390px !important;}”]Posters are printed on premium photo paper with excellent color quality and details.[/vc_toggle][vc_toggle title=”What is soft copy and how can we print it?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919045916{padding-left: 390px !important;}”]Soft copy is a High-resolution image of your poster. You can download that file and print it at any local printing shop, color lab, or photo studio. Once it is printed, you can frame it at a local frame shop. You can contact us for more information on how to print and frame.[/vc_toggle][vc_toggle title=”What if I want to make changes in poster after payment?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919054106{padding-left: 390px !important;}”]You can ask us to make changes until we didn’t give it for final printing, but after that, we are not able to change or customize anything.[/vc_toggle][vc_toggle title=”How could I know whether my product has been designed properly?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919061755{padding-left: 390px !important;}”]We always share the sample before moving further for printing.
If you find any issues, we are happy to make any doable changes before giving it for printing.[/vc_toggle][vc_toggle title=”Do you provide frames with posters?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1670916335650{padding-left: 390px !important;}”]No, as of now we have not launched posters with frames but shortly we will launch with different frame sizes and packaging.[/vc_toggle][vc_toggle title=”Within how many days I can cancel my order?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1670916323554{padding-left: 390px !important;}”]You can cancel the order within 3 days of your order placing date. You cannot cancel the order once the product is printed after your confirmation and ready to ship.[/vc_toggle][/vc_tta_section][vc_tta_section title=”Storymap” tab_id=”1635339779163-a4217b46-32c2″][vc_toggle title=”Which sizes are available?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919070092{padding-left: 390px !important;}”]Small (12X18 in) (A3)
Medium (18X24 in) (A2)
Large (24X36 in) (A1)
X-Large (36X48 in) (A0)[/vc_toggle][vc_toggle title=”How to choose map area and pin position?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919077707{padding-left: 390px !important;}”]Confirm your order on our Whatsapp or on our E-mail.
Share your city/town/village name, area, and pin location (can also share a google map screenshot).
Share your story or tagline.
Select your design (Refer to our product page).
We will share some samples within 1-2 days.
After finalizing the design, confirm your final order by paying on our website.
You will get delivery within 7-10 days depending upon the location and pin code.[/vc_toggle][vc_toggle title=”What will be the material of the print?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919097516{padding-left: 390px !important;}”]Posters are printed on premium photo paper with excellent color quality and detail.[/vc_toggle][vc_toggle title=”Can I customize the background and design of my choice?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919146906{padding-left: 390px !important;}”]Yes, you can share your ideas on our contact details and we will be happy to design a customized poster for you.

Note: You may have to pay extra charges for personlaised customization.[/vc_toggle][vc_toggle title=”Do you accept returns?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919138490{padding-left: 390px !important;}”]Sorry, since our products are made specifically for you, we will not be able to accept return as we will not have any further use of the product. In rare cases of damage during transit, we will send you a fresh piece at no cost.

Important note: For damage return, we will need an unboxing video as proof.[/vc_toggle][vc_toggle title=”What is soft copy and how can we print it?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919130469{padding-left: 390px !important;}”]Soft copy is a High-resolution image of your poster. You can download that file and print it at any local printing shop, color lab, or photo studio. Once it is printed, you can frame it at a local frame shop. You can contact us for more information on how to print and frame.[/vc_toggle][vc_toggle title=”How much time does it take for receiving a product after placing an order?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919114786{padding-left: 390px !important;}”]It takes around 2-3 business days to prepare the samples and they will be shared on your WhatsApp number or E-Mail.
For the printed poster or frame, it will be shipped within 1-2 days after confirmation and it will take around 7-10 days for delivery depending on your pin code.
For softcopy, the main file will be shared by same day on your E-mail address after confirmation.[/vc_toggle][vc_toggle title=”Is Cash on Delivery (COD) available?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919122514{padding-left: 390px !important;}”]Cash on Delivery (COD) is not available as it’s a personalized product.[/vc_toggle][vc_toggle title=”Do you provide frames with posters?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1670916357035{padding-left: 390px !important;}”]No, as of now we have not launched posters with frames but shortly we will launch with different frame sizes and packaging.[/vc_toggle][vc_toggle title=”Within how many days I can cancel my order?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1670916368471{padding-left: 390px !important;}”]You can cancel the order within 3 days of your order placing date. You cannot cancel the order once the product is printed after your confirmation and ready to ship.[/vc_toggle][/vc_tta_section][vc_tta_section title=”Customize Poster” tab_id=”1668942841311-584d06fe-44a1″][vc_toggle title=”Which sizes are available?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919070092{padding-left: 390px !important;}”]Small (12X18 in) (A3)
Medium (18X24 in) (A2)
Large (24X36 in) (A1)
X-Large (36X48 in) (A0)[/vc_toggle][vc_toggle title=”How to choose map area and pin position?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919077707{padding-left: 390px !important;}”]Confirm your order on our Whatsapp or on our E-mail.
Share your city/town/village name, area, and pin location (can also share a google map screenshot).
Share your story or tagline.
Select your design (Refer to our product page).
We will share some samples within 1-2 days.
After finalizing the design, confirm your final order by paying on our website.
You will get delivery within 7-10 days depending upon the location and pin code.[/vc_toggle][vc_toggle title=”What will be the material of the print?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919097516{padding-left: 390px !important;}”]Posters are printed on premium photo paper with excellent color quality and detail.[/vc_toggle][vc_toggle title=”Can I customize the background and design of my choice?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919146906{padding-left: 390px !important;}”]Yes, you can share your ideas on our contact details and we will be happy to design a customized poster for you.

Note: You may have to pay extra charges for personlaised customization.[/vc_toggle][vc_toggle title=”Do you accept returns?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919138490{padding-left: 390px !important;}”]Sorry, since our products are made specifically for you, we will not be able to accept return as we will not have any further use of the product. In rare cases of damage during transit, we will send you a fresh piece at no cost.

Important note: For damage return, we will need an unboxing video as proof.[/vc_toggle][vc_toggle title=”What is soft copy and how can we print it?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919130469{padding-left: 390px !important;}”]Soft copy is a High-resolution image of your poster. You can download that file and print it at any local printing shop, color lab, or photo studio. Once it is printed, you can frame it at a local frame shop. You can contact us for more information on how to print and frame.[/vc_toggle][vc_toggle title=”How much time does it take for receiving a product after placing an order?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919114786{padding-left: 390px !important;}”]It takes around 2-3 business days to prepare the samples and they will be shared on your WhatsApp number or E-Mail.
For the printed poster or frame, it will be shipped within 1-2 days after confirmation and it will take around 7-10 days for delivery depending on your pin code.
For softcopy, the main file will be shared by same day on your E-mail address after confirmation.[/vc_toggle][vc_toggle title=”Is Cash on Delivery (COD) available?” style=”round_outline” css_animation=”fadeInLeft” css=”.vc_custom_1663919122514{padding-left: 390px !important;}”]Cash on Delivery (COD) is not available as it’s a personalized product.[/vc_toggle][/vc_tta_section][/vc_tta_tabs][/vc_column][/vc_row]

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